XENO-URBAN
ARCHITECTS
Reviews
Part of our process here at Xeno-Urban Architects is to strive for continuous improvement by taking client feedback into account. We encourage all our clients to give us honest feedback, highlighting both positive and negative aspects of their experience.
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If you have worked with us in the past, please submit your feedback by clicking on the button below.
Our Clients Say
Below are just some of the reviews we have received from real clients on recent projects:
Rate: "Excellent"
Like Best:
"Ruan's creativity, attention to detail, excellent and prompt communication style. He really has our interests at heart and we know that our project is in safe hands. We do not live in the same town at the where the project is being done and we have absolute peace of mind that Xeno-Urban will ensure that our new home is perfect."
How to improve:
"I cannot think of one area where they can improve."
Anything to add: "This is a substantial rebuild of our holiday home which is situated on a very difficult site on the Knysna Heads. Ruan's technical abilities are to be admired. He ensures that nothing is left to chance and every aspect is thoroughly thought trough and checked. Before we chose the firm in 2022, we phoned five references, who all gave stellar reviews. We know we made the right choice!"
Janet- Client for Paquita Drive Residence
Rate: "Excellent"
Like best:
"When I got to the building site and had questions or issues which worried me I could phone the architect. He will always take my calls, hear me out and was on top of his game to provide me with expert guidance and advice. He quickly grasp what I referring to as he new his design backwards."
How to improve:
"Nothing visible from me as he always went the extra mile."
Anything to add:
"I will recommend this firm anytime."
Cathrine- Client for Breakwater Bay 1 Residence
Rate: "Excellent"
Like best:
"The team's innovation, practical ideas, professionalism, technical expertise and helpfulness. Always going the extra mile."
How to improve:
"A very hard question as we found our whole experience positive. We wish we could add something here, but they covered all aspects."
Anything to add:
"We are so grateful for appointing this team. From the first introduction meeting, Ruan stood out head and shoulders above other potential architects we met."
Bernie- Client for Monate Residence
Rate: "Excellent"
Like best:
"Commitment, flexibility, willingness to listen."
How to improve:
"Cannot think of anything
Anything to add: Keep up the good work!"
Marius- Client for Loerie Lane Residence
